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News

PSA CPSU NSW
psa.asn.au > cyber-security-nsw-and-department-of-customer-service-jac3-pilot-update-on-change-management-plan

Cyber Security NSW and Department of Customer Service JAC3 Pilot: update on Change Management Plan

1+ week, 5+ day ago   (265+ words) 2 September 2026 Your union, the Public Service Association of NSW (PSA), is writing to provide an update regarding the Cyber Security NSW Change Management Plan (CMP) and the upcoming Joint Agency Cyber Command Centre (JAC3) Pilot, following management’s Town Hall Briefing on…...

PSA CPSU NSW
psa.asn.au > update-on-information-and-communication-technology-team-restructure

Update on Information and Communication Technology Team restructure

2+ week, 5+ day ago   (248+ words) 26 August 2026 The PSA attended a meeting on 25 August 2026 regarding a restructure within the Information and Communication Technology Team. Multicultural NSW (MCNSW) advised that the restructure and realignment of the Information and Communications Technology team aims to: MCNSW advises that the…...

PSA CPSU NSW
psa.asn.au > department-of-customer-service-have-your-say-in-the-2026-people-matter-employee-survey

Department of Customer Service: have your say in the 2026 People Matter Employee Survey

2+ week, 5+ day ago   (352+ words) 26 August 2026 The annual NSW People Matter Employee Survey (PMES) is now open and will run until Friday, 11 September 2026. The Public Service Association of NSW (PSA) strongly encourages all members across the Department of Customer Service (DCS) to take the time…...

PSA CPSU NSW
psa.asn.au > members-win-nsw-trustee-guardian-ai-policy-to-be-rewritten-and-put-out-for-consultation

Members??? win: NSW Trustee & Guardian AI policy to be rewritten and put out for consultation

3+ week, 14+ hour ago   (553+ words) 24 August 2026 The PSA has secured an important commitment from NSW Trustee & Guardian (NSW TAG) following concerns raised about the organisation’s Artificial Intelligence (AI) Policy. The current AI Policy came into effect on 24 April 2025 without consultation with the PSA. The PSA…...

PSA CPSU NSW
psa.asn.au > government-technology-platforms-restructure-department-of-customer-service-casualisation-by-stealth

Government Technology Platforms restructure (Department of Customer Service): casualisation by stealth

3+ week, 5+ day ago   (485+ words) 19 August 2026 Your union, the PSA, appeared before Commissioner Rizzo in the NSW Industrial Relations Commission (NSW IRC) on Monday, 17 August 2026, for a Compulsory Conciliation Conference regarding our active dispute over the proposed Government Technology Platforms (GTP) Restructure Management Plan (RMP)....